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We're a small team building OpenOCR. Whether you have a billing question, a bug to report, or want to discuss an enterprise plan — we're reachable.
Bug reports, API integration help, engine selection, and accuracy questions. We read every message.
support@open-ocr.com →Most questions answer themselves in the Playground — run your own document through any engine, no API key needed.
Open the Playground →For billing issues, account problems, or anything that shouldn't be public, email us directly.
support@open-ocr.com →GitHub Issues & Discussions
Typically within 1–2 business days
Email (billing & account)
Within 1 business day
Enterprise inquiries
Within 1 business day
Many common questions are answered in our documentation or dashboard.